GDPR Compliance

Last updated: 2025

Our Commitment to GDPR

DMARC Monitor is committed to protecting the privacy and data rights of users in the European Union and European Economic Area. We comply with the General Data Protection Regulation (GDPR) and treat data protection as a fundamental right.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contract performance: Processing necessary to provide you with our email security monitoring service
  • Legitimate interests: Processing for security, fraud prevention, and service improvement
  • Legal obligation: Processing required to comply with applicable laws
  • Consent: Where you have given explicit consent for specific processing activities

Your Rights Under GDPR

As a data subject in the EU/EEA, you have the following rights:

Right to Access (Article 15)

You can request a copy of the personal data we hold about you. We will provide this information free of charge within 30 days of your request.

Right to Rectification (Article 16)

If your personal data is inaccurate or incomplete, you have the right to have it corrected. You can update most information directly in your account settings.

Right to Erasure (Article 17)

You can request deletion of your personal data. We will delete your data unless we have a legal obligation to retain it. Account deletion can be requested through settings or by contacting us.

Right to Restrict Processing (Article 18)

You can request that we limit how we process your data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability (Article 20)

You can request your data in a structured, commonly used, machine-readable format (such as JSON or CSV) to transfer to another service.

Right to Object (Article 21)

You can object to processing based on legitimate interests. We will stop processing unless we have compelling legitimate grounds.

Right to Withdraw Consent

Where processing is based on consent, you can withdraw that consent at any time without affecting the lawfulness of prior processing.

Data We Collect

We collect and process the following categories of personal data:

Data CategoryPurposeRetention
Email addressAccount management, notificationsUntil account deletion
Domain namesService provisionUntil account deletion
DMARC reportsEmail security monitoring12 months
IP addresses (in reports)Email source identification12 months
Usage logsSecurity, service improvement90 days

Data Transfers

Your data may be processed on servers located outside the EU/EEA. Where this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission or other valid transfer mechanisms.

Data Protection Measures

We implement technical and organizational measures to protect your data:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection
  • Incident response procedures
  • Regular backups with secure storage

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours. If the breach is likely to result in a high risk to you, we will also notify you directly without undue delay.

Exercising Your Rights

To exercise any of your GDPR rights, contact us at:

Email: hello@dmarcmonitor.app

We will respond to your request within 30 days. If we need more time (up to 60 additional days for complex requests), we will inform you of the delay and the reasons.

We may ask you to verify your identity before processing your request to ensure the security of your data.

Right to Lodge a Complaint

If you believe we have not handled your data properly, you have the right to lodge a complaint with a supervisory authority in your EU/EEA member state. We encourage you to contact us first so we can address your concerns.

Data Protection Officer

For data protection inquiries, you can reach us at hello@dmarcmonitor.app.

Updates to This Page

We may update this GDPR information as regulations evolve or our practices change. Significant changes will be communicated via email or website notice.